If you accept a casino bonus, your balance will be temporarily reserved for the bonus. This means you won’t be able to start any poker games during this time.
You have two options regarding the bonus:
- Continue playing the bonus: Play until the bonus requirements are met.
- Cancel the bonus: Please note that any winnings linked to the bonus will be lost if you cancel it. You can find more information here: How can I cancel a bouns?
You can check at any time if a bonus is active under My account > My bonuses.
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Unser Support ist rund um die Uhr bei Fragen zu Konto, Registrierung, Bonusangeboten sowie Ein- und Auszahlungen erreichbar. Our support team is available round the clock to answer any questions you may have about your account, registration, bonus offers, and deposits and payouts. Notre service d'assistance est disponible 24 heures sur 24 pour répondre à toutes vos questions concernant votre compte, votre inscription, les offres de bonus ainsi que les dépôts et les versements. Il nostro servizio di assistenza è disponibile 24 ore su 24 per qualsiasi domanda relativa al conto, alla registrazione, alle offerte bonus e ai depositi e prelievi.