If our games do not open, there are several steps you can take to resolve the issue:
- Clear the cache of your browser.
- Use a different browser. Try opening the game in a different browser such as Google Chrome or Microsoft Edge and check if the problem persists.
- Use a different device: If the game keeps crashing on a specific device, it may be that the device is not compatible or does not have enough resources to run the game.
- Use the incognito mode.
If you receive an error message when trying to open a game, please contact our customer support.
Contact us!
Unser Support ist rund um die Uhr bei Fragen zu Konto, Registrierung, Bonusangeboten sowie Ein- und Auszahlungen erreichbar. Our support team is available round the clock to answer any questions you may have about your account, registration, bonus offers, and deposits and payouts. Notre service d'assistance est disponible 24 heures sur 24 pour répondre à toutes vos questions concernant votre compte, votre inscription, les offres de bonus ainsi que les dépôts et les versements. Il nostro servizio di assistenza è disponibile 24 ore su 24 per qualsiasi domanda relativa al conto, alla registrazione, alle offerte bonus e ai depositi e prelievi.