If our games do not open, there are several steps you can take to resolve the issue:

• Clear the cache of your browser.
• Use a different browser. Try opening the game in a different browser such as Google Chrome or Microsoft Edge and check if the problem persists.
• Use a different device: If the game keeps crashing on a specific device, it may be that the device is not compatible or does not have enough resources to run the game.
• Use the incognito mode.

If you receive an error message when trying to open a game, please contact our customer support.