To end your self-exclusion early, you need to fill out a Player Protection form. In this form, you will answer questions about your personal and financial situation as well as your gaming behavior.
Steps to follow: Contact our chatbot Ace and send the message "I want to end my gambling break". The chatbot will guide you through the process and provide the form.
Once the form is submitted, it may take up to 72 hours for our Player Protection team to review your information and make a decision. Please note that a gaming break cannot always be ended prematurely for player protection reasons.
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Unser Support ist rund um die Uhr bei Fragen zu Konto, Registrierung, Bonusangeboten sowie Ein- und Auszahlungen erreichbar. Our support team is available round the clock to answer any questions you may have about your account, registration, bonus offers, and deposits and payouts. Notre service d'assistance est disponible 24 heures sur 24 pour répondre à toutes vos questions concernant votre compte, votre inscription, les offres de bonus ainsi que les dépôts et les versements. Il nostro servizio di assistenza è disponibile 24 ore su 24 per qualsiasi domanda relativa al conto, alla registrazione, alle offerte bonus e ai depositi e prelievi.