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  1. Swiss Casinos Helpcenter
  2. Account

Account

Account Verification

  • Promoted article How can I verify my account?
  • Promoted article How long does it take to verify my player account?
  • How do I change my residence?

General

  • Why was my account closed?
  • How can I close my account?
  • Are my uploaded documents protected at Swiss Casinos?

Registration

  • Can I open multiple player accounts?
  • I have not received a verification email, what can I do?
  • When can I start using my account without restrictions?
  • What are the requirements to open an account?

Login Issues

  • My Account Has Been Locked for 5 Minutes - Why?
  • My account is closed, can I reopen it?
  • What can I do if I forgot my password?
  • I'm on holiday – can I log in from abroad?

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0800 227 466

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