To request a withdrawal of your funds, the following requirements must be met:
- Your account must be fully verified. This means all required documents for identity and residence verification have been submitted and successfully reviewed.
- We only process withdrawals to a Swiss bank or post account registered in your name. Please ensure your account details are correct to avoid delays.
You can withdraw your balance under Cashier > Withdrawal.
⚠️ For withdrawal amounts under CHF 100, a processing fee of CHF 5 applies. Regular withdrawals from CHF 100 are free of charge.
Instant withdrawals are only possible from an amount of CHF 100. For instant withdrawals, a fee of CHF 2 is charged per transaction.
Contact us!
Unser Support ist rund um die Uhr bei Fragen zu Konto, Registrierung, Bonusangeboten sowie Ein- und Auszahlungen erreichbar. Our support team is available round the clock to answer any questions you may have about your account, registration, bonus offers, and deposits and payouts. Notre service d'assistance est disponible 24 heures sur 24 pour répondre à toutes vos questions concernant votre compte, votre inscription, les offres de bonus ainsi que les dépôts et les versements. Il nostro servizio di assistenza è disponibile 24 ore su 24 per qualsiasi domanda relativa al conto, alla registrazione, alle offerte bonus e ai depositi e prelievi.