To request a withdrawal, certain criteria must be met:

1. Account Verification

Your account must be fully verified. Only after successful verification can you request a withdrawal. How can I verify my account?

2. IBAN verification

Before you can make your first withdrawal, you must verify your IBAN once. This ensures that withdrawals are only made to an account that belongs to you.
Why do I need to verify my IBAN?

3. Bonus Conditions

Have you accepted a bonus? If so, your real money is temporarily linked to the bonus. You must fully meet the bonus requirements before any withdrawal of real money can be processed. How can I cancel a bouns?

4. Additional Security Measures for High Amounts

If you deposit or withdraw a high amount within 24 hours, we are legally required to verify your bank details to comply with anti-money laundering regulations.