For regulatory reasons, we are required to verify the IBAN you provided once.
This verification is necessary to ensure that withdrawals can only be made to a bank account that clearly belongs to you. This helps us prevent misuse and comply with legal requirements.
The verification of your IBAN is only required once. Once it has been successfully completed, you can make withdrawals to this account at any time.
Which document is needed?
Please upload a current document from a Swiss bank or postal account in your player account.
The document must show the following details:
Date (not older than 3 months)
Full name
IBAN number
Bank name including logo
Examples of acceptable documents:
an IBAN confirmation from your bank
a monthly account statement (amounts may be blacked out)
⚠️ Important: Please do not upload credit or bank cards. These are not accepted for verification.
Examples
This is what an accepted document looks like:
✅ Account statement or IBAN confirmation with name, IBAN, date, bank logo
This is what a non-accepted document looks like:
❌ Credit or bank card – not accepted
Contact us!
Unser Support ist rund um die Uhr bei Fragen zu Konto, Registrierung, Bonusangeboten sowie Ein- und Auszahlungen erreichbar. Our support team is available round the clock to answer any questions you may have about your account, registration, bonus offers, and deposits and payouts. Notre service d'assistance est disponible 24 heures sur 24 pour répondre à toutes vos questions concernant votre compte, votre inscription, les offres de bonus ainsi que les dépôts et les versements. Il nostro servizio di assistenza è disponibile 24 ore su 24 per qualsiasi domanda relativa al conto, alla registrazione, alle offerte bonus e ai depositi e prelievi.